If your pond water is still green despite the UV bulb being operational, several factors might be contributing to this issue. Understanding the Role of UV...

Ensure Proper Media Setup: Make sure the filter media is stacked all the way to the top and that the canister is completely filled with water. This is cru...

Our External Filter range varies in body size. While smaller head units cannot be used on larger filter bodies,  certain models offer interchangeable head...

Proper arrangement of filter media ensures optimal filtration and water clarity in your aquarium. Here's a step-by-step guide: Top Basket – Activated...

You should find out the volume of tank and judge accordingly using the specification details of the product. You can never have too much filtration but yo...

An External Filter product relies on a siphon action when priming. This means it can not be positioned above the tank. For best results position your Exter...

Here is some general set up advice for the aquarium external filter range: Important: Disconnect mains electricity supply before handling or attempting ma...

The new EF filter range includes many design improvements compared to the original series. The improvements include; an easier, more consistent priming fun...

In order to fit smaller size hosing (14mm), adjust the tap as follows: 1.) Image 1 below depicts the tap from the box with additional adjustment piece. 2...

In order to fit smaller size hosing (18mm), adjust the tap as follows: 1.) Image 1 below depicts the tap from the box with additional adjustment piece. 2...