- Ensure Proper Media Setup: Make sure the filter media is stacked all the way to the top and that the canister is completely filled with water. This is crucial for proper priming and operation.
- Check the Impeller and Shaft: Verify that the impeller and its shaft are correctly seated in their fittings. If not properly aligned, the motor won't run.
- Verify the Lid Seal: Ensure the lid is tightly secured. An airtight seal is necessary to maintain proper pressure and prevent air from entering the system.
- Prime the Filter: If the filter isn't self priming, you may need to manually fill the canister with water to eliminate airlocks.
- Inspect for Air Leaks: Check all connections, including hoses and seals, for any signs of air leaks. Even a small leak can prevent the filter from operating correctly.
- Test the Power Supply: Ensure the filter is plugged into a functioning power outlet.
If you've gone through these steps and the filter still isn't running, you might need to purchase spare parts online.
For a visual guide on setting up and troubleshooting the Boyu EF-05, you might find this video helpful.
All Pond Solutions no longer sell or stock this item.