FAQ

Can I Order By Telephone?
Yes, you can! Our Sales line is open from 10:00 – 16:00 Monday to Friday. Please call 01895 813 000, and we can take payment by all major credit cards over ...
Fri, 14 Feb, 2025 at 4:14 PM
Who are 'All Pond Solutions' and What Can We Offer You?
We are an online retailer specialising in pond and aquarium products, committed to offering high-quality items at great value for fish keepers. What sets us...
Fri, 14 Feb, 2025 at 4:15 PM
Payment Methods
Customer security is extremely important to us at All Pet Solutions Limited. Our site uses the services of trusted payment providers, including PayPal, Amaz...
Wed, 26 Feb, 2025 at 2:07 PM
How Do I Make a Complaint?
We're sorry to hear that the product or service didn’t meet your expectations. Before submitting a complaint, please make sure you've reviewed o...
Fri, 14 Feb, 2025 at 4:29 PM
I Would Like To Join The Team!
Since launching in 2018, the company has experienced significant growth. As an online retailer, we take pride in offering high-quality products and outstand...
Fri, 14 Feb, 2025 at 4:31 PM
How Subscriptions Work
Subscriptions renew automatically based on your chosen delivery interval, ensuring your products are delivered to you without any extra effort. For example...
Fri, 14 Feb, 2025 at 2:43 PM