Questions About Delivery

How to Track Your Order
You can track your order in two ways: Email Notification: You will receive an email from the courier with tracking details once your order has been shippe...
Fri, 14 Feb, 2025 at 3:59 PM
Delivery Information for All Pet Solutions
At All Pet Solutions, we want to ensure our customers are well-informed about our delivery processes and services. Below, you'll find the details of our...
Fri, 14 Feb, 2025 at 3:02 PM
Do You Ship Internationally?
We do not currently ship internationally. 
Fri, 14 Feb, 2025 at 2:47 PM
Order Delivery & Tracking
We partner with multiple couriers to deliver your orders efficiently. Most parcels are shipped via Royal Mail, Amazon Shipping, and DPD. To track your orde...
Fri, 14 Feb, 2025 at 3:58 PM
Can I Change My Delivery Address?
Can I Change My Delivery Address? We operate from an automated dispatch center, and unfortunately, we are unable to intervene with the picking process once...
Fri, 14 Feb, 2025 at 3:00 PM
When Will I Receive My Order?
You can find tracking information for your order in your account login. If the order has been dispatched, a tracking number will be provided, which you can ...
Fri, 14 Feb, 2025 at 3:03 PM
Large Aquarium Delivery Information
UK Mainland Delivery Pallet Service (3-5 days): FREE Pallet Service (Next Day): £40.00 Extended Areas Zone 1 (2-3 days): £70.00 Zone 2 (3-5 days): £...
Fri, 14 Feb, 2025 at 3:57 PM
Can I View Your Products and Collect in Store?
As an online retailer, we do not have a physical store where products can be viewed in person. All orders must be delivered directly to you, and we offer f...
Fri, 14 Feb, 2025 at 2:56 PM
What Should I Do If My Order Hasn't Been Delivered Yet?
Your estimated delivery date can be found in your Order Confirmation email – please allow until this date for your order to arrive. Tracking Your Order If...
Fri, 14 Feb, 2025 at 3:57 PM
Missing, Incomplete, or Damaged Orders
We’re sorry if you’ve encountered an issue with your order. We’re here to help resolve the problem as quickly as possible. What to Do If Your Order Hasn’t ...
Fri, 14 Feb, 2025 at 2:52 PM