Title: Understanding Product Codes and Troubleshooting UV Lights

When it comes to our UV products, it's important to understand the different product codes and how to troubleshoot common issues. Here's a breakdown of the product codes and some troubleshooting tips:

Product Codes:

- PFC

- AUTO-PFC

- PRO

- CUV

- SSUV

- CUP

Troubleshooting Tips:

1. UV Light Not Working: If the UV light does not turn on and the bulb is new, the issue may be with the ballast. In this case, a replacement ballast would be necessary to get the UV light working again.

2. Electrics Tripping: If the product keeps tripping the electrics, it may also indicate a faulty ballast. Replacing the ballast would be necessary to resolve this issue.

3. Warranty Period: It's important to check the warranty period for the product. If the product is outside of the warranty period, Please check our spare parts pages located on the website for the product itself.

4. Warranty Coverage: If the product is still within the warranty period, we will replace the faulty part free of charge. Please contact our customer support team to initiate the warranty claim process.

We hope these tips help you understand our product codes and troubleshoot common issues with UV lights. If you have any further questions or need assistance, please don't hesitate to contact our customer support team.