Returns & Refunds

What is AllPondSolutions returns policy?
AllPondSolutions.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most i...
Wed, 18 Oct, 2023 at 4:28 PM
When will I get my refund?
Refunds Our Refund policy doesn't effect your statutory rights. Your refund and how your refund is issued may differ based on the condition of the item...
Thu, 31 Aug, 2023 at 4:23 PM
Returning Faulty Goods
If you have received a damaged item and would like to return this for an exchange or refund this can be done through our returns portal where you can start ...
Thu, 19 Oct, 2023 at 12:51 PM
My item has been damaged during transit - what should I do?
We're sorry if your item has arrived damaged. The quickest way we can get this resolved for you is to open a return request for a refund or exchange...
Wed, 25 Oct, 2023 at 1:57 PM
How Do I Return My Aquarium?
If you would like to return a large pallet aquarium, whether it is unwanted or faulty, please ensure that you have first arranged this with our Customer Ser...
Fri, 1 Sep, 2023 at 1:03 PM