AllPondSolutions.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most i...

Refunds Our Refund policy doesn't effect your statutory rights. Your refund and how your refund is issued may differ based on the condition of the item...

If you have received a damaged item and would like to return this for an exchange or refund this can be done through our returns portal where you can start ...

We're sorry if your item has arrived damaged. The quickest way we can get this resolved for you is to open a return request for a refund or exchange...

If you would like to return a large pallet aquarium, whether it is unwanted or faulty, please ensure that you have first arranged this with our Customer Ser...