To track your order you will receive an email from the courier used to ship your order or tracking information linked to your order within your account login.

To login to your account use the below link.


AllPondSolutions Website Login

or 

AllPetSolutions Website Login

  • Tracking information will be within your recent orders, first, click my orders.
  • Then click on the order you wish to track.
  • Once the order is open click on the 3rd tab at the top (Order Shipments) 
  • You will then see next to your rider track this shipment which will have your tracking number and service the order was shipped by.


We use Royal Mail and Parcelforce for most of our parcels. Use the following URLs to visit these websites and track your parcel using the tracking number provided.

Parcelforce - Parcelforce Tracking Page
Royal Mail - Royal Mail Tracking Page

If you selected the delivery option Click and Drop, this is a service that is carried out by Royal Mail. If you would like to track your parcel, please search for your consignment number on the Royal Mail Website.