Questions About Delivery

What UK delivery options do you have?

It is very important to us at All Pond Solutions that our customers understand the delivery processes and services we can provide. Please find below details of our delivery costs and arrival times for UK produ...


Do You Ship Internationally?

It is very important to us at All Pond Solutions that our customers understand the delivery processes and services we can provide. Please find below details of our delivery costs and arrival times for all coun...


Where Do We Deliver Livestock?

For customers in England, Wales and Scotland, we are able to deliver livestock to your door. However, in order to safeguard the welfare of the livestock in transit, we are unable to delivery any fish orders int...


Missing, Incomplete or Damaged Orders

We are sorry if you have experienced an issue with your order. We would like to try and help resolve the problem for you: What to do if your order hasn't arrived: Firstly, please view your order status onl...


How do I track my order?

To track your order you will receive tracking information linked to your order within your account. We use Royal mail and Parcelforce for most of our parcels. Use the following URL's to visit these websites and...