I can't get my filter to prime.

Priming issues with hang-on filters are easily solved - they usually need filling with water before they are turned on. You may also need to top your tank up a little more to ensure that there are no problems moving water from the tank into the filter.
Want more of a visual guide? View our YouTube video on our hang on filter range.

Need further assistance? Contact our customer services team, who will be happy to advise further and resolve the issue for you.